Privacy Policy

Last Updated: December 22, 2025

Reishi Therapy ("we," "us," or "our") operates the website reishitherapy.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

Please read this Privacy Policy carefully. By using our Site, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Place an order on our Site
• Create an account
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in surveys or promotions

This information may include:

• Personal Identifiers: Name, email address, phone number, billing address, shipping address
• Payment Information: Credit card number, billing information (processed securely through our payment processor)
• Account Information: Username, password, purchase history
• Communication Data: Messages you send us, customer service inquiries

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy section below

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our Site, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
• Analyze usage trends and preferences

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment Processors: Shopify Payments, PayPal, Stripe (to process transactions securely)
• Shipping Carriers: USPS, UPS, FedEx (to deliver your orders)
• Email Service Providers: To send transactional and marketing emails
• Analytics Providers: Google Analytics (to understand Site usage)
• Advertising Partners: Meta (Facebook/Instagram), Google Ads (for remarketing)

Legal Requirements

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service
• Protect against legal liability

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience. These include:

• Essential Cookies: Required for the Site to function (shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness (Meta Pixel, Google Ads)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

Meta (Facebook) Pixel

We use the Meta Pixel to measure the effectiveness of our advertising, understand user actions on our Site, and deliver targeted advertisements. You can learn more about how Meta uses your data at Meta's Privacy Policy and opt out of interest-based advertising through your Facebook Ad Settings.

Google Analytics

We use Google Analytics to analyze Site traffic and usage. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Your Privacy Rights

All Users

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Unsubscribe from marketing communications at any time
• Request deletion of your personal information (subject to legal exceptions)

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA rights, contact us at privacy@reishitherapy.com.

European Union Residents (GDPR Rights)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise your GDPR rights, contact us at privacy@reishitherapy.com.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce agreements

Order information is typically retained for 7 years for tax and accounting purposes. You may request deletion of your data at any time, subject to legal retention requirements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@reishitherapy.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.

For EEA residents, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.

11. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at support@reishitherapy.com

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

13. Contact Us

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