Terms and Conditions for ReishiTherapy.com
Welcome to ReishiTherapy.com (the "Website"), owned and operated by Africeutica FZC ("we", "us", or "our"). Please read these Terms and Conditions ("Terms") carefully before using our Website or purchasing our products. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use this Website.
1. Agreement to Terms
By using our Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You agree to comply with these Terms and all applicable laws and regulations.
2. Use of Website
You are granted a limited license to access and make personal use of this Website. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
3. Products and Services
We offer natural Reishi mushroom-based and natural supplements intended to support sleep and wellness ("Products").
FDA Disclaimer: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.
We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.
4. Orders and Payment
By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or error in your order.
Payment must be made at the time of order. We accept Visa, Mastercard, PayPal and ApplePay
5. Shipping Policy
All matters related to shipping, including shipping destinations, costs, and delivery times, are governed by our Shipping Policy. Please review our Shipping Policy Page for detailed information.
6. Returns, Refunds & Our 90-Day Guarantee
We want every customer to feel confident trying Reishi Therapy. That’s why all purchases are backed by our 90-Day Satisfaction Guarantee—a fair, simple promise that lets you try our products risk-free.
6.1 – 90-Day Satisfaction Guarantee
If you’re not fully satisfied with your results within 90 days of delivery, you may request a one-time refund for the purchase price of your first order (excluding shipping and handling).
Eligibility Criteria
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The guarantee applies to your first-time purchase of any Reishi Therapy product.
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You must have used the product as directed for a reasonable trial period (we suggest at least 30 days).
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The request must be made within 90 days of delivery, as shown by your order tracking confirmation.
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To prevent abuse, this guarantee is limited to one refund per product type, per household.
Important Notes for Bundles & Multi-Packs
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If you purchased a bundle or discounted multi-pack, only one opened unit from that order is eligible for refund under the guarantee.
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Unopened, unused units may need to be returned to process your refund (return instructions will be provided).
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Return shipping costs are your responsibility.
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The refund amount will equal the purchase price paid (not doubled, not including shipping or discounts).
How It Works
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Email info@reishitherapy.com with your order number, name, and a brief explanation of your experience.
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If required, return any remaining unopened items following our instructions.
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Once approved, your refund will be issued to the original payment method within 7–14 business days.
Limitations
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Guarantee does not apply to repeat purchases of the same product, different products after a prior claim, or gift orders.
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Not valid for accidental orders, shipping delays, or buyer’s remorse without product use.
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We reserve the right to refuse refunds that appear fraudulent, abusive, or inconsistent with our policy intent.
6.2 – Standard Refund Policy (Non-Guarantee Claims)
We gladly provide refunds or replacements in the following situations:
A. Damaged, Defective, or Incorrect Items
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Contact us within 7 days of receiving your order.
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Include your order number and clear photos of the issue.
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We will either reship the correct item(s) or issue a full refund at our discretion.
B. Unopened Returns (Ordered by Mistake)
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Accepted within 30 days of delivery if all items are:
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Return shipping costs are your responsibility.
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A restocking fee (10–15%) may apply.
7. Intellectual Property
All content included on this Website, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of Reishi Therapy or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Reishi Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; (c) any content obtained from the Website; or (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the product(s) giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Reishi Therapy, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of [Your State of Incorporation/Operation, e.g., California], United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
If you have any questions about these Terms, please contact us at: info@reishitherapy.com
